Voca — universal voice-bot product for SMBs
Multiple small-business clients needed AI voice bots for booking and info calls. Instead of bespoke builds, we created Voca — one universal voice-bot product with self-serve setup and unified tracking.
About
Product
Voca (DestiLabs internal product)
Domain
Voice AI for SMBs
What we delivered
Universal voice-bot platform
Latency
0.99–1.2s
Cost
<$0.15/min
Live
voca-web-aj3em.ondigitalocean.app
The challenge
Multiple SMB clients each needed their own voice bot for booking and information calls. Building bespoke bots per client didn't scale — we needed one product that any client could configure themselves.
The solution
We built a universal voice-bot product with a single place of tracking for every deployed bot, a self-serve setup experience, and a shared engine that compounds learnings across clients.
The outcome
Latency: 0.99–1.2s
Cost: under $0.15 per minute
Self-serve onboarding for new SMB clients
Want results like these?
Book a call and we'll show you what's possible for your business.