LIVING INDEX

The AI Agent Government Tracker

A verified list of governments shipping AI into public services. Primary sources only. Updated as governments ship.

3
MCP servers shipped by a government body
32
Citizen-facing AI agents in production
9
Back-office AI systems improving public services
26 countries with at least one verified entry. Hover or click a country to see its products and sources.
Context

Why this tracker exists

On February 25, 2026, France's open-data agency shipped something quietly historic. They published an MCP (Model Context Protocol) server at mcp.data.gouv.fr/mcp that lets Claude, ChatGPT, and Gemini query French public datasets through natural conversation, directly, without integrations.

The server crashed in its first days. Too much traffic. The French redirect page read sorry.data.gouv.fr.

That moment went viral for a reason. A government had just proven something every SMB founder now has to reckon with: your data, your workflows, your tools are either reachable by AI agents or they are not. The middle ground is shrinking.

We went looking for every government that has crossed this line. Three tiers, in descending order of technical advancement, are tracked below.

Tier 1

Government-shipped MCP servers

Agent-addressable APIs. An AI model can discover and call these with no custom glue code. Across roughly fifty serious candidates, only three government bodies have shipped one into public preview or production.

Country / AgencyWhat shippedLaunchSource
France - DINUM (data.gouv.fr)
data.gouv.fr MCP server
MCP server exposing the French open-data catalog to AI clients at mcp.data.gouv.fr/mcp.Feb 25, 2026
United States - Government Publishing Office
GovInfo MCP server
MCP server for GovInfo data: congressional documents, Federal Register, Supreme Court opinions.Jan 22, 2026 (public preview)
United States - Census Bureau
Census Data API MCP
Official MCP server for the Census Data API: ACS, decennial census, economic indicators.Mar 6, 2026 (beta)
Tier 2

Citizen-facing AI agents in production

Chatbots, assistants, and voice systems serving the public directly. Quality varies wildly. Below are the deployments with at least one verifiable primary source.

Europe

Country / AgencyWhat shippedLaunchSource
United Kingdom - Government Digital Service
GOV.UK Chat
Claude-powered assistant via AWS Bedrock; 10K-user pilot, now rolling into the GOV.UK app.Dec 2024 pilot, expanded Mar 2026
Estonia - RIA
Bürokratt
Network of virtual assistants integrated across 18 public bodies, moving to per-agency agents in 2026.Production since 2022
France - DINUM
Albert
Sovereign LLM assistant for France Services advisors; deployed in France's civil courts.Apr 2024
Finland - Kela (Social Insurance Institution)
Kela-Kelpo and FPA-Folke
Benefits chatbots; Nordic region's largest conversational-AI migration (IBM Watson to boost.ai).Mar 2021
Norway - NAV
Frida
Chatbot for pensions, unemployment, sickness benefits; handled 270K COVID-era inquiries at ~80% resolution.Summer 2018
Sweden - Skatteverket
Skatti
Chatbot for personal tax and population-registration questions.2021
Denmark - Digitaliseringsstyrelsen
Børge
Generative-AI editor assistant rewriting borger.dk content to plain-language standards across 1,200 pages, built on Claude 3.5 Sonnet.Feb 2025
Iceland - Government of Iceland
Icelandic GPT-4 partnership
Partnership with OpenAI: GPT-4 trained on Icelandic via RLHF with 40 volunteer trainers, making Icelandic the first non-English language in GPT-4's RLHF program.Mar 2023
Netherlands - SSC-ICT
Vlam-chat
Sovereign AI assistant for eight ministries and ~26,500 civil servants.2026

Middle East

Country / AgencyWhat shippedLaunchSource
United Arab Emirates - Federal Government
U-Ask
Unified Arabic/English generative-AI chatbot for UAE federal services.2023
United Arab Emirates - Digital Dubai
Rashid
AI smart-city advisor for Dubai services.Production

Asia-Pacific

Country / AgencyWhat shippedLaunchSource
Singapore - GovTech
VICA
Platform of 100+ chatbots across 60+ agencies, serving 800K+ monthly queries.Production
Singapore - Open Government Products
Pair
LLM assistant for public officers (drafting, research), plus the LaunchPad innovation platform.Production
Japan - Digital Agency
Gennai
OpenAI-powered internal assistant; ~180K personnel target.Rolling 2025-2026
Japan - Tokyo Metropolitan Government
Bureau-wide ChatGPT deployment
ChatGPT deployed to ~50K bureau employees, now expanded to all bureaus.Aug 2023, expanded Mar 2026
South Korea - Seoul Metropolitan Government
Seoul Talk 2.0
Citizen chatbot (500K+ users) being upgraded to generative AI.Chatbot 2.0 rolling 2025
India - Central Government + AI4Bharat + Microsoft
Jugalbandi
WhatsApp generative-AI assistant covering 171 government schemes across 10 Indian languages.Rolling since Apr 2023
Taiwan - MODA
TAIDE + Government AI Application Sandbox
Sovereign chatbot and a testing sandbox running 10+ LLMs for government use cases.2024-2025
Australia - NSW Ombudsman
Ombudsman AI assistant
AI assistant for ombudsman inquiries.Production

North America

Country / AgencyWhat shippedLaunchSource
United States - California (CDT)
Poppy
Generative-AI assistant deployed across 20 state departments.Pilot 2024-2025
United States - City of Denver
Sunny
311 generative-AI chatbot in 72+ languages across web, text, and WhatsApp.Feb 2024, expanded Oct 2025
United States - New York City
MyCity Business Chatbot
Azure OpenAI bot trained on 2,000+ NYC Business pages. Notable for advising businesses to break the law; later scaled back.Oct 2023
Canada - Shared Services Canada
CANChat
In-house multilingual generative-AI assistant for public servants.Pilot, rolling

Latin America

Country / AgencyWhat shippedLaunchSource
Argentina - ARCA (formerly AFIP)
Tina
Virtual tax assistant on web, mobile, and WhatsApp for fiscal-key recovery, CUIT/monotributo registration, payments.Production
Chile - SII (Internal Revenue)
Sofía
Hybrid rule-based and ML tax assistant; second tax authority in LatAm to ship conversational AI.Mar 2021
Peru - SUNAT
Sofía
Citizen-service assistant; 4.9M non-presencial interactions through Oct 2024.Pre-2023
Colombia - DIAN
DIANA
Cognitive virtual tax assistant with ML intent classification.Production
Mexico - IMSS
ChatIMSS / Atención VIHrtual / Pension AI
ChatIMSS for rights validity; WhatsApp HIV-care assistant; generative-AI pension assistant on NVIDIA + LangChain.Pension assistant 2025
Brazil - São Paulo (Prodesp)
Poupinha + WhatsApp 'P'
Assistants for Poupatempo services: ID cards, driver's licenses, pensions, vaccination cards.2016 pilot, 2018 production, WhatsApp extension after
Brazil - Receita Federal
BotCPF + BotRTC
BotCPF for citizen tax-ID queries; BotRTC generative-AI chatbot for the tax reform.BotCPF Jun 2025, BotRTC Feb 2026
Uruguay - AGESIC
ID Uruguay assistant + smoking-cessation chatbot
Virtual assistant for ID Uruguay (digital identity) and a Ministry of Health smoking-cessation chatbot.Apr 2018

Supranational

Country / AgencyWhat shippedLaunchSource
European Union - Publications Office
Publio
AI assistant for searching EU law and the EU Whoiswho directory.Production
Tier 3

Back-office AI improving public services

Fraud detection, benefits triage, audit targeting. Less visible to citizens but operating at significant scale.

Country / AgencyWhat shippedLaunchSource
United Kingdom - HMRC
Ask HMRC Online
Digital assistant covering 60+ tax types; 5.48M accesses in 2024; generative-AI trials with 15K-user expansion.Production 5+ years
United Kingdom - DWP
Hardship-payment ML models
ML models flagging hardship-payment claims since May 2022; broader fraud detection with documented fairness issues.Production since 2022
United States - Social Security Administration
AI voice / chat triage + HeaRT
Customer-facing AI voice and chat triage; HeaRT hearing-transcription system rolling nationwide.2025
France - DGFiP
Undeclared-property detection
AI/data-mining for undeclared-property detection, run by a 30-person data-science team since 2014.Production, expanding
Denmark - Udbetaling Danmark + ATP
Social-benefits fraud models
Up to ~60 algorithmic models detecting social-benefits fraud; flagged by Amnesty International for discrimination risk.Production; audit Nov 2024
Sweden - Arbetsförmedlingen
NLP labour-market pipeline
NLP pipeline extracting job titles and skills from unstructured ads to power jobseeker matching.Production
Peru - SUNAT
Four predictive tax models
Production models: debt recovery (S/3.58B flagged), payment-plan default, shell-company risk, and Atenea audit support.2024
Mexico - SAT
Fiscal-risk classifier
AI classifying taxpayers by fiscal risk, detecting fake-invoice networks; Q1 2024 audit effectiveness up 98.5% YoY.2020 model, 2024 plan
Colombia - DIAN
Real-time invoicing + collection AI
Real-time electronic-invoicing monitoring across 120K+ establishments; debt-collection prioritization AI identified 8,440 delinquents.2024
Caveats

Commonly misreported

These show up in coverage and sound credible until you pull the source. We excluded them. Naming what is not real is part of making the list useful.

Finland
Claim: Aurora AI is a citizen-facing agent
Reality: Launched 2020, ran until end of 2022. Produced a reusable component and a service-network vision, not a live citizen-facing agent.
Israel
Claim: GovAI is shipped
Reality: Strategy and funding call for 13 pilots. No shipped production chatbot we could verify.
Spain
Claim: ALIA is a citizen chatbot
Reality: ALIA is a sovereign LLM that administrations can use to build chatbots. No verified citizen-facing deployment under the ALIA brand yet.
Germany
Claim: AuthorityGPT is deployed
Reality: OECD describes it as prototype, not deployed product.
United States
Claim: NYC MyCity is a success story
Reality: It shipped and was overhauled after giving businesses illegal advice. Include only with that context.
France
Claim: DGFiP MCP is government-shipped
Reality: The running version is community-built against official endpoints, not sponsored by DGFiP.
United States
Claim: Treasury and CMS MCP servers are live
Reality: Listed in AI use-case inventories. No public endpoint yet.
United States
Claim: LA 311 AI bot is operating
Reality: Decommissioned, press still cites it.
Implications

What this means if you run a business

1. Your SaaS stack is becoming agent-addressable whether you notice or not.

Seventy percent of major SaaS vendors published a remote MCP server in the last year. Stripe, HubSpot, Notion, Linear, Slack, Intercom, Shopify, Xero. If your accountant, ops lead, or marketer hasn't tried asking Claude to execute a task against these tools yet, you are one conversation away from a capacity multiplier.

2. Early deployments fail publicly, and the sector still ships the next one.

NYC's MyCity told businesses to break the law. It got overhauled and other cities kept shipping. The SSA chatbot has documented glitches. The DWP's fraud AI has documented bias. None of these agencies stopped. The pattern is not "wait until it's safe." The pattern is ship, measure, fix.

3. The working deployments are narrow.

Kela answers benefits questions. Denver's Sunny answers 311 questions. ARCA's Tina recovers fiscal keys. None of these try to be everything. The governments that shipped well picked a bounded domain, locked the scope, and let humans handle the rest. If you're scoping an AI project for your business, do the same.

4. MCP is the wire, and the wire is here.

A year ago "connecting AI to your data" meant hiring an engineer. Today it means installing a server. If you are not thinking about which of your internal workflows should be reachable this way, your competitors either are or will be within the quarter.

Method

How this was compiled

Compiled April 2026 from primary government sources, major press (Reuters, FT, Le Monde, Japan Times, O Globo, Svenska Dagbladet), and verified GitHub repositories owned by government entities. Every entry has at least one primary or major-press source cited. Low-confidence entries are flagged in our internal tracker and omitted from the tables above.

Countries and regions intentionally excluded because evidence was too thin: most of Sub-Saharan Africa, Southeast Asia beyond Singapore, Taiwan, India, most of Central Asia, the Balkans. Deployments may exist. Primary sourcing does not.

Spotted a missing entry, a broken source, or a deployment we got wrong? Email mykhailo.kushnir@destilabs.com.

Thinking about your own MCP-shaped workflow?

DestiLabs builds AI-agent-enabled products and internal tools. Narrow scope, measurable outcome, real infrastructure - the way the governments above shipped for citizens.